mBank account creation process was not only unefficient but also very analog. Company is strongly promoting their mobile banking and limiting availability of sign up process only to desktop was a huge drop-out reason.
Moreover process required signing up the contract delivered directly to your door by courier which took several days to be able to use banking account and platform.
Using scanning documents, comparing them with photos and text recognition algorithms we were able to confirm user identity and pre-fill all important data in the form making it as efortless and fast as possible
Less steps when creating account than avg. competition
Amount of inputs user has to fill in the entire process